Written-first contact

Tell Dylan what your team still has to fix by hand.

Ask about a product preparation batch or one recurring export check. Dylan reviews the request and replies with fit, missing context and availability before any work is accepted.

dylan@info.operalith.com · replies handled directly by Dylan

The email button opens your mail app. If it does not open, copy the address into your usual email service. Replies are handled personally; there is no instant-response or unattended support service.

Do not send files, customer data, credentials, private links, or controlled information in the first message.

What happens next

A clear written fit decision before any data changes hands.

01 / Fit

Written fit decision

Dylan checks the remaining work, approximate scope, target and whether existing tools already cover it.

02 / Clarify

Only the missing questions

Continue by email. A short call remains optional when it would genuinely remove ambiguity.

03 / Next step

Scope before commitment

If it fits, agree a private sample route and handling permissions, then written deliverables, price, timing, acceptance and payment terms. No need to clean or fabricate a sample first.